FAQ - Invoices and Credit Notes

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FAQ's on Invoicing	Getting Started
Change an Invoice number A sub project doesn't appear in the list for invoicing Timesheet is not available for invoicing PDF invoice error with Word 2013 installed Restrictions with draft invoices	What is Synergy? What is Synergy Cloud Services? How to use the help files How to search for an error message Contact Us
FAQ's on Credit Notes	FAQ's on Pre-Billing / Revenue Recognition
Types of credit notes Credit a supplier expense Cancel the entire invoice Discount a disputed invoice Write off an unpaid invoice Print the credit note document Returned credited transactions to WIP Credit created for wrong invoice - Undo the credit Amend a paid invoice and keep the same invoice number Reset or Undo a completed Connect sync Delete a cancelled invoice	Transactions are on the wrong invoice Adjust the profitability of transactions Invoice 10% of the fee upfront View upfront invoices on reports

FAQ's on Invoicing