When a client has gone out of business and will not be paying an invoice in full, then write-off the unpaid invoice value.
Setup required before use |
Who Can Use It? | Where Is It? |
---|---|---|
Project manager Director Administrator System Administrator |
Projects > Invoices tab |
A client has an outstanding invoice and has gone out of business. We will receive a component of the outstanding invoice amount. What do we do with the remainder of the unpaid invoice?
Enter any payments that will be received for the invoice. If this is done in your accounting package, use Connect to sync the invoice payment to Synergy first. Or, if not using Connect, then enter the payment value into Synergy manually. Next, write-off the outstanding invoice value that will not be paid. The write-off process will create a credit note for the outstanding balance, removing the outstanding balance from aged debtor reports.
Click the image above to view the invoice that will have the outstanding value written off.
Click the image above to view the write-off invoice wizard.
Click the image above to view the write off date.
Click the image above to view the written off value in Invoice Maintenance.
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