This topic is a high level overview of how Synergy Connect works. The workflow of the processes of transferring invoices, credit notes, and payments data between Synergy and MYOB AccountRight V19 Classic and AccountRight Live, QuickBooks (Reckon Accounts Premier), or Xero is outlined.
Setup required before use | Who Can Use It? | Where Is It? |
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Setup MYOB V19 Connect Instructions Setup MYOB AccountRight Live Instructions Setup QuickBooks (Reckon Accounts Premier) Connect Instructions |
Administrator System Administrator |
Connect > MYOB Connect Connect > MYOB AccountRight Live Connect Connect > QuickBooks (Reckon Accounts Premier) Connect Connect > Xero Connect |
Tips:
Using Synergy Connect is a easy way to transfer the Synergy invoice data to your accounting package (i.e. MYOB AccountRight, QuickBooks (Reckon Accounts Premier), or Xero). There is no need to re-enter the invoice data in your accounting package, as connect will create the data.
This process allows you to create your invoices in Synergy for a project, and then after you run the Synergy Connect feature, the new invoice data in Synergy will be transferred to your accounting package and automatically create matching invoices for you in your accounting package.
Figure 1: Transferring invoices from Synergy to MYOB/Quickbooks/Xero using Connect.
There are two options of how to manage the workflow, to have invoice payment data stored in Synergy to match your accounting package.
Enter the payments into your accounting package and allocate them against your Synergy invoices. Using connect you can transfer the payment data from your accounting package, and have the matching payment created in Synergy automatically.
Figure 2: Transferring payments using Connect from MYOB/Quickbooks/Xero to Synergy.
When you create payments manually in Synergy, they will not be transferred to your accounting package. If you enter payments manually in Synergy to allocate to the invoices, you will need to re-enter the Synergy invoice payments in your accounting package.
Figure 3: Entering payments in Synergy and MYOB/Quickbooks/Xero manually without using Connect.
There are four different processes in Synergy that will create a credit note. The sections below outline these processes, and how the data is transferred via connect to your accounting package.
When an invoice in cancelled in Synergy, a credit note is automatically created. For example a invoice may need to be cancelled, if it was not created for the correct value, or the sub project (phase) was invoiced earlier than the client was expecting. When an invoice is cancelled, the revenue (and related transactions) that were on the original invoice are returned to WIP. The credit note is transferred the next time Connect is run, and will automatically create a matching credit note for the cancelled invoice in your accounting package.
Figure 4: Transferring credit notes to MYOB/Quickbooks/Xero for a Synergy Cancelled Invoice.
When a discount is applied to an invoice in Synergy, a credit note is automatically create. For example off invoice discounts may be required to be applied to Synergy invoices when the client is disputing if they should pay for the entire invoice value. When a discount is applied to the invoice, a fixed value is deducted from the invoice. This will create a credit note, which will be transferred the next time Connect is run, and will automatically create a matching credit note for the discount amount in your accounting package.
Figure 5: Transferring credit notes to MYOB/Quickbooks/Xero for a Synergy invoice discount.
This credit method allows for part of a invoice to be cancelled in Synergy, and will create a credit note automatically. For example selected invoice transaction lines may need to be credited when certain items were invoiced too early for the client. When invoice transactions are cancelled, a credit note is created in Synergy for that value from the original invoice. The revenue for the credited transactions is returned to WIP. The credit note will be transferred the next time Connect is run, and will automatically create a matching credit note in your accounting package.
Figure 6: Transferring credit notes to MYOB/Quickbooks/Xero for a Synergy credit for selected transactions.
Use write of a residual payment in Synergy, when a client has not paid the invoice value in full. For example a client has paid an existing Synergy invoice, and when the payment entered it is noticed that they have not paid the full invoice value. The original invoice value was $99.00, and the payment received was for $95.00. As the incorrect payment value difference is a under payment of $4.00, a company may choose to write off this outstanding amount.
The invoice is located in Synergy, and the option to write off the residual payment value is selected. This will create a credit note for the under payment value for the chose invoice. The credit note will be transferred via Connect the next time it is run, and will automatically create a matching entry in your accounting package.
Figure 7: Transferring credit notes to MYOB/Quickbooks/Xero for a Synergy residual payment write-off.
There are two actions that can be carried out in your accounting package, which will send payment amendments automatically to Synergy via Connect. These extra features are only available for MYOB V19 classic product, and QuickBooks/Reckon Accounts Connect.
Note: The payment amendments will only be sent to Synergy if you are using Option 1 for the payment workflow described above. Locate payment creation workflow to learn more.
When a payment has been entered incorrectly into your accounting package, the payment amount will need to be adjusted. The payment value is updated in your accounting package to correct the entry. Payments that are linked to a Synergy invoice, when updated will have the updated information automatically transferred to Synergy the next time that you run Connect.
Figure 8: Transferring payment adjustments from MYOB/Quickbooks to Synergy.
When a payment is entered incorrectly into your accounting package, it may now require to be deleted. For example the payment value has to be returned to the customer, or has been entered for the wrong customer in your accounting package. Once the payment has been deleted in your accounting system, the deleted payment for Synergy invoices, will be transferred automatically to Synergy the next time that you run Connect. Connect will then delete the matching payment entry in Synergy.
Figure 9: Transferring payment deletions from MYOB/Quickbooks to Synergy.
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