FAQ - Connect

Click on the question you want to learn how to resolve:

Xero Connect

Getting Started

Xero Errors

Using Xero with Windows 8 and Google Chrome

What is Synergy?

What is Synergy Cloud Services?

How to use the help files

How to search for an error message

Contact Us

Quickbooks Connect

MYOB Connect

Quickbooks Errors

Job number doesn't appear in QuickBooks (Reckon Accounts Premier)

Cancelled invoices appear on statements

Credits not appearing in QuickBooks (Reckon Accounts Premier)

Rollback a completed Sync for QuickBooks (Reckon Accounts Premier)

Cancelled/Credit Invoice not syncing / check sync start date

'Reset' connect or 'undo a completed sync'

MYOB Errors

Sync doesn't work after upgrading MYOB

I use Windows 7, will I expect any issues?

I have a 64 bit PC, is there anything i need to do?

Rollback a completed Sync for MYOB

MYOB Export error log

Cancelled/Credit Invoice not syncing / check sync start date

'Reset' connect or 'undo a completed sync'

 

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