Staff Setup - Details of the fields on each tab
Read about what each of the fields within the staff record are used for in Synergy, within the setup staff login accounts.
General tab
Enter the following information on the General tab
Salutation
Choose the title to be entered for the staff member from the drop down list. i.e. Mr, Mrs, Dr. etc.
Given Name
Type the first name of the staff member. This name will appear in the user login screen, Synergy list views where staff names are shown, and in Synergy reports. If the staff member is a Project Manager access level or higher, this name is also shown in the Project Manager drop down list shown when creating a Project.
Family Name
Type the last name of the staff member. This name will appear in the user login screen, Synergy list views where staff names are shown, and in Synergy reports. If the staff member is a Project Manager access level or higher, this name is also shown in the Project Manager drop down list shown when creating a Project.
Click the image above to view a sample of the user login screen.
Formal Title
This is the job title for the staff member. i.e. Director of Infrastructure. This be added to Synergy reports, can be added as a bookmark in document templates such as invoices.
- Reports
to
Nominate who the manager is for this staff member. The manager will be responsible
for reviewing timesheet entries, remuneration etc.
- Primary Staff Rate
Select the default
charge-out for the staff member. Add extra
Staff Rates on the Additional Staff Rates tab if required, which the staff member can select when entering timesheets. Create the rates within Practice > Rates.
- Office
Select the main office location that the staff member works within. If the staff member works in multiple office locations, use the Office tab to select the extra locations. *Synergy Enterprise Feature - Available if multi office is enabled on your Synergy license*
- Can use 'Inspection' type rates on timesheets
Check this box if the staff
is allowed to use site inspection rates when entering timesheets. Set up Inspection Rates
in Practice > Rates.
- Employment Date
Select a start date for employment for the staff member from the drop down calendar.
- Active
This box is checked by default on new staff records created. This shows that the staff member is currently employed at the company. Uncheck this box when the staff member leaves the company to disable the account. When this box is unchecked the termination date field will be shown, to enter when the staff member leaves the company.
- Termination Date
Select the date the staff member leaves the company. This field is only shown when the Active box is unchecked.
- Allow
Application Access
This allows the staff member to login to Synergy. All staff which want to enter their own timesheets will require this box to be checked, to enable application access. If this box is unchecked the staff member cannot login to Synergy.
- Access level
Select 1 of the 6 access levels from the drop down list. These are User, Assistant Project Manager, Project Manager, Director, Administrator, and System Administrator. Click
here for a definition on each of these access levels.
Staff with the power user image
a shown have Assistant Project Manager access level or above. Staff with the named user image shown
have User access level. These user type symbols are only shown for accounts with 'Application Access' enabled on the staff record. These images are only shown if your Synergy license has included a number of power or named users which are allowed to have access to Synergy. The number of power or named users is defined when you purchase or renew your Synergy license. Only 'Active' staff records count towards the number of power or named users. Contact the Total Synergy Support Team for more information about the license options on 61 2 8197 9000.
- Contract Admin User
NEW 4.8.5
Check this box to allow the staff member to use the Contract Administration feature. When this box is unchecked the module is not shown in the menu's within Synergy. If this checkbox option is not displayed on the staff record, then you have either not purchased this module, or your companies license is not setup with a defined / limited number of users that can use this feature.
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Contract Administration is and add-on module, and will only be available if you have a valid Synergy license. Contact Total Synergy Support if you have any queries about your license on 61 2 8197 9000.
- Connect User
NEW 4.8.5
Check this box to give the staff member access to run the interface, to transfer the financial data to your accounting package. If this option is unchecked the Connect menu options are not shown in Synergy. If this checkbox option is not displayed on the staff record, then you have either not purchased this module, or your companies license is not setup with a defined / limited number of users that can use this feature.
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Connect is an add-on module and will only be shown if you have a valid Synergy license for this module. Contact Total Synergy Support if you have any queries about your license on 61 2 8197 9000.
- Operator ID
The Operator ID is selected when the staff member logins to Synergy. This ID is shown throughout the system audit features, when indicating who
created records, who made changes and when the change was made.
- Password
Secure password for each user. The password can be up to 40 characters in length. The password is encrypted into the connection string that accesses the database. Should the user forget the password, only users with Administrator, System Administrator or Director access can reset the users password. The user can reset their own password once logged in viaUser
settings.
- Card
ID
Use the Card ID to sync expenses successfully
to the supplier record in your accounting system. Add
a unique ID to the Staff record in Synergy and the same ID against
the Supplier record in MYOB. If using Xero Connect, the Staff Card ID will be sync'd with the staff record the first time a staff expense is sent for the Synergy staff member. Want to learn more? Connect
> Expenses sync checklist
System
settings
The following options are available to be changed for each staff member.
Set word 'Save
as' location
As Synergy creates a project,
a directory is also created on the server. When generating correspondence
from Synergy,
we are able to take over the default save path within Microsoft Word,
forcing word to automatically save straight to the project folder.
If the link to the folder is lost or does not exist, then Synergy
will not be able to aid document saving.
Auto
complete timesheet
Users are required to enter their timesheets either by a day view or weekly view. When they have finished the day or week, they can then click a "complete" button, which will then commit transactions as WIP to the project. If setting is ticked, then each entry that is added will automatically be "committed" to the system. Note the user can continue to add timesheets to the day/week and also make changes to the entries. Synergy will deny the user to make changes once the transactions have been invoiced or written off. NOTE when using timesheet approvals, this setting is not an option and the user must check the complete box for each day/weekly timesheet for their report manager to then approve.
Report
default cost calculation
Many of our reports show cost, as well as other data such as agreed fee, invoiced to date etc. Cost is used to calculate profit on a project and to help Project managers establish cost to date figures or within a date range. We store two types of cost in the system - Std. (Standard) Cost and Actual Cost. Refer toStaff rates and Staff
actuals for more information.
Standard: Calculates
an estimate of cost on reports and Project screens (charge out less profit)
Actuals: Calculates cost
based on real staff cost including overheads
Offices
Choose which offices the staff member works within, to grant them access to see all projects and transactions relating to a particular office. On the General tab select the main office the staff belongs to. This will be the default office the staff member belongs to. On the Offices tab check the box for each of the additional offices the staff member works within. This allows them to view the projects for the additional offices selected.
Tip: A valid license with multi office enable is required to use this feature. Contact Total Synergy Support to request multi office to be enabled on your Synergy licence.
*Synergy
Enterprise Feature*
Remuneration Cost
Enter the staff annual package, annual salary, or hourly pay rate using this tab. Also define the total number of hours worked in a year, the total availability of the staff member, and the amount of time that will be utilised towards billable project tasks.
Enter the following information on the remuneration tab
- Type
Select relevant type
of Salary, wages, part-time, casual or contract.
- Calculate
by
Choose if the salary is calculated as an Annual package (All inclusive figure i.e. salary + super + extras), an Annual salary (Base salary only excluding super), or a Pay rate/hour (rate excluding super). Enter the remuneration amount.
- Annual
extras
Use this option to enter a value for any extras on top of the salary, such as car, phone or Internet etc. If annual
package is used as the calculation method, when you type a value here it is used
to then calculate the salary and super value.
- Superannuation
Value defaults from the
Financial control (Tools Menu). Can be set to 0 for contract staff.
- Hours/year
Value defaults from the
Financial control (Tools Menu). Can be altered per individual to more
accurately work out a base hourly cost rate.
- Availability
Value defaults from the
Financial control (Tools Menu). Can be altered per individual to more
accurately work out a base hourly cost rate.
- Utilisation
Nominate a percentage value of how much time the staff member is working on project billable tasks.
- Overhead
adjustment
NEW 4.8.8
The overhead defaults to 100%. Update this percentage to mark up/down the overhead cost for a staff member. This can be required when a staff member works from home, or from a remote office which does not cost as much to keep them employed as a staff member working in the primary office location. If the staff member works in the primary office location this figured is expected to be left at the default value of 100%. i.e. Update the overhead adjustment value to 80% and the actual overhead cost for the employee is discounted by 20%. When the overhead cost is reduced the actual cost charge out rate is the then also reduced for that staff member.
Tip: Update the superannuation levy % on all staff members in bulk using a wizard. The wizard can be found in Tools > Financial Controls.
Suggested utilisation percentages
Director
|
30-60 %
|
most directors take a strong internal management or
marketing role hence not fully productive
|
Senior Profession staff
|
75-85%
|
these staff will spend some time on staff management
|
Mid level Professional staff and CAD Technicians
|
85-95%
|
usually solely working on projects, min admin time
|
Junior/Trainee
|
60-80%
|
some down time for internal training
|
Admin staff
|
0-20%
|
only apply a percentage when admin staff will actually
book their time to a project for large submissions etc
|
Actual
Rates / Hour
Cost
All encompassing
hourly rate to employ the staff member. Pay rate/hour
+ annual extras + super + availability markup
Overhead cost
Appears
as 'Actual cost' throughout project financials and reports. Cost
x overhead rate i.e. 53.66 x 2.0
Charge
This is
the estimate charge-out rate required in order to cover staff salary cost
and overheads and to achieve target profit - compare this to Staff Charge-out
Rate estimated Overhead cost. Cost including
overhead + profit markup i.e. (53.66 x 2.0) + 25% = 134.15
Example
The Associate
Director rate has an OH cost (estimate) and a charge figure. Compare
these 2 figures with the Staff OH cost and charge figures.
To break even - cover staff costs and overhead - the Staff Overhead cost should remain below the Rate Oh Cost. If the Staff OH cost is higher than the Rate OH cost, the Staff OH cost is not being covered and Practice Profit Target is not being achieved. Though if the Staff OH cost is less than the Rate Charge, a profit will still be recorded for each hour worked by the staff; when invoiced at the full rate. If a rate is invoiced "at cost" the profit earned will be zero. If the item is written off, the profit will be negative cost value.
Effective date
When the remuneration is first set for a new
staff member, the effective date will set automatically to the employed
date. Though when updating staff remuneration upon save you will
have the ability to set an effective date.
What this will do is give you the ability
to back date the remuneration change prior to the current day. All
un-invoiced transactions will then be recalculated from the date selected.
No billed transactions will be recalculated.
Make
a change to the remuneration costs
Effective
date changes
When the cost rate is added for a new staff member, the effective date will set automatically to the employment date. Though when updating staff remuneration, upon save you will have the ability to set the new effective date.
What this will do is give you the ability
to back date the remuneration change prior to the current day. All
un-invoiced transactions will then be recalculated from the date selected.
Billed transactions won't be recalculated.
Contact details
Enter the staff Business and Residential contact details for use in document templates as bookmarks. The business contact details are also shown in the Staff Contact List plugin shown on the My Synergy dashboard.
Tip: Add the staff contact details as "bookmarks" to the document templates, so that the recipient can
respond to the author of the document directly (i.e. to their email or mobile number). The fields can be added to all
documents
templates types.
Where
do the Business details come from?
You may notice the phone and fax details are generating automatically.
This is because we copy the office details from
the Office
Settings. Keep this office information up to date, so new staff created will have the correct data added.
Additional
staff rates
The main rate used by the staff member within timesheets is added on the General Tab. Use this tab to add any additional rates that this staff member requires to use within their timesheets.
Example
By default John's staff rate is Designer. When he does a timesheet the time will automatically be allocated to Designer. On some projects he needs to indicate he's done some CAD work, and needs to charge out his time to the CAD Technician rate. Add the additional rate of CAD technician on this tab, for John to use in his timesheets.
Overtime
rates
Use this feature to add any extra overtime rates that the staff member can use when entering timesheets. Use this to allow the staff member to enter hours worked on public holidays, or extra hours for which they receive a higher salary rate or is billed to the client at a higher rate. Overtime rates are setup in
Practice > Overtime Rates. If you don't
pay any extra for overtime, the staff will not require this on their record, there is no need to enter any additional overtime rates here.
History
Use the history tab to view the history of the details saved on the Remuneration tab for the staff member. The history date shows a row for each salary change for the effective period. For example Paul Thomas started with the company on the 1st June 2012 with an annual package salary of $100,000, and from the 1st December 2012 received a pay increase to make his new annual package $150,000. In this case after updating the remuneration tab with the salary changes, there will then be two rows of history showing here. First row from 01/06/2012 to 30/11/2012, and the second row from 01/12/2012 to Current.
If there was a mistake made making the previous remuneration change, use the undo last change feature to reset this. Before using the undo feature it is a good idea to double click the history row, to open the history of the remuneration and view the details that will be restored.
Complete the following steps
- Open the Staff >
History tab.
- Select
the 'Undo last change' button.
A message will prompt to check you want to do this. Select Yes.
- Select
Remuneration tab and make
relevant changes - remembering the effective date will be set upon clicking
save.
Skills
Skills is a feature used in conjunction
with project teams. As you create a project team
you will attach different staff. Their relevant
skills will also be seen on the project. Skills
are created within Default data.
*Synergy
Enterprise Feature*
Complete the following steps
- Select
a skill from the drop down list.
- Set the
date acquired and expiry date.
- Enter
a level attained.
- Provide
a note.
- Save.
Notes
Notes can be attached to your staff to keep records of meetings, reviews,
conversations and the like. It also enables you
to attach staff review letters or any other document type so information
can be accessed easily.
Want to learn more?Notes
Tips:
- Not able to see the note in the list? The note could be marked as Inactive if the note was completed.
NEW 4.7.4
- Use the filters on the Notes tab to locate the note by showing Inactive
Notes or All Notes.
- Staff notes can only be viewed in Synergy by users that can access the Staff and Application Security List (Director and System Administrator access levels).
Want to learn more? Active
Notes setting topic
Calendar
Use the calendar tab to define which days of the week the staff member works, and how many hours per day they are expected to work. This information is used within the Resource & Capacity Management module, within the planning and capacity boards. The calendar is used when scheduling staff to complete project tasks to know their available working hours.
NEW 4.8
*Synergy
Enterprise Feature*
To change the staff calendar
- Open the Staff > Calendar tab.
- Each staff record will default to have the days Monday to Friday checked, and working 'Hours per Day' set to 8.
- Change to work days by using the day boxes. Check each of the days the staff member works on.
- Type the number of working hours per day.
- Save
.
Attributes
If any attributes have been created for staff
they are assigned here to use with reporting. Attributes are created in Default
Data.
Complete the following steps
- Click under Value (in the white area).
- Depending on the attribute type either type a value (text),
select from the list or drop down etc
- Save.
Tips:
- Want to ensure that an Attribute field is always completed on a new staff record? Setup the attribute as a mandatory field.
- Want to learn more?Attribute
creation
- Add mandatory attributes to the new staff record then use the save in the top toolbar (next to Save and Close). The save buttons within the attributes tab are available once the new staff record has been saved.
Want to learn more?
Looking for more help? Try reviewing the following topics:
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