Before running a sync of expenses for the first time, here's some considerations.
                
A very simple thing with using Connect is:
                 No 
 2 contacts in your accounting system can be identical.
No 
 2 contacts in your accounting system can be identical.
This applies even if 1 is a customer and 1 is a supplier. So we get around this by applying a Card ID to the Contact in Synergy and MYOB AccountRight.
 Example of what to do if there are 2 identical contacts:
Example of what to do if there are 2 identical contacts:
            Here's a sample of 2 identical contacts in MYOB AccountRight. You don't have to rename either of these, instead:
Tip: This so far will ensure that the Invoices will sync correctly.
 What about the Supplier Contact and Expenses?
What about the Supplier Contact and Expenses?
            Even though there's 2 Contacts in MYOB AccountRight, you will only have 1 in Synergy. So what we do is add a prefix to the card ID against the Supplier Contact in MYOB AccountRight.
Tip: Running a sync now will ensure Invoices are matched to the Customer Contact and Expenses are matched to the Supplier Contact.
 Syncing staff expenses
Syncing staff expenses
            Staff expenses are paid via the Supplier card in MYOB, not through the Employee card. This means there will be 2 Cards for the one staff record in MYOB - 1 is a Supplier type and 1 is an Employee type. So similar to how you're unable to have 1 Customer and 1 Supplier with the same name, you can use Card ID's to get around this.
| Contact exists only in Synergy | Contact exists in both Synergy and MYOB AccountRight | |
|---|---|---|
| Customers | Add a unique Card ID to the Contact in Synergy. | 
 | 
| Suppliers | Add a Card ID to the Contact in Synergy. Don't add the SUP- prefix as this will be done for you. | 
 | 
| Staff | Add a Card ID to the Staff record in Synergy. Don't add the SUP- prefix as this will be done for you. | 
 | 
| What will happen during the sync | 
                             | 
                             | 
Tip: Don't forget to set the settings to use Card ID's.
 I have 2 of the same name in MYOB AccountRight, only 1 in Synergy
I have 2 of the same name in MYOB AccountRight, only 1 in Synergy
            The one Contact in Synergy is used for syncing transactions where the Contact is attached to Invoices and Expenses. By adding a Card ID to the one Contact in Synergy and using the Supplier Card Prefix of SUP- this determines which transactions need to go where in MYOB AccountRight.
 I have 2 Contacts in Synergy and 2 in MYOB
I have 2 Contacts in Synergy and 2 in MYOB
            The final scenario is you have 1 Contact in Synergy for Project Invoices and 1 for Supplier Expenses. They would be spelt differently:
ABC Con - Customer
ABC Construction - Supplier
Say for example they are spelt differently in MYOB too.
ABC Con P/L - Customer
ABC Construction Pty Ltd - Supplier
They are all essentially the same Company, however you would like to keep them the way they are. By using Card ID's its doesn't matter what you name them in either system. Accounting personnel may update MYOB, but not update Synergy. If you're not using Card ID's this can result in additional records being created in MYOB AccountRight and transactions not syncing.
| Synergy | MYOB | |||
|---|---|---|---|---|
| 
 | Customer name | Card ID | Supplier | Card ID | 
| Synergy | ABC Con | ABC1 | ABC Construction | ABC2 | 
| MYOB AccountRight | ABC Con P/L | ABC1 | ABC Construction Pty Ltd | SUP-ABC2 | 
Tip: Card ID's in Synergy must be unique - the use of 1 or 2 will ensure they are unique.
The expense sync process will send tax information to MYOB AccountRight from the following locations: 
 
 Supplier expenses for project items
Supplier expenses for project items
            Prior to the 4.9.4 release upgrade, the tax code sent is from the project (or sub project). Locate expenses (invoice/bills) topic to learn more.
                     NEW 4.9.4
NEW 4.9.4
                    
 Supplier expenses for <Office> project 
 items
Supplier expenses for <Office> project 
 items
            The tax code sent is from the expense disbursement line (within Expenses 
 (Invoice / Bills). Locate expenses 
 (invoice/bills) topic to learn more. This applies to all Synergy releases after 4.8.0.
 Staff cash expenses
Staff cash expenses
            The tax code sent is entered against each transaction on the Cash Expenses 
 tab. Locate time 
 and expenses topic to learn more.
 Staff travel expenses
Staff travel expenses
            Travel expenses are by default set to 'Tax Free'.
Looking for more help? Try reviewing the following topics:  View Topics
View Topics
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