Install Synergy -Step by step guide

This topic outlines how to install Synergy Practice Management.

ClosedGetting Started

Setup required before use

 Who Can Use It?

Software and Hardware Requirements

System Administrator

Tip: Already have Synergy installed and want to Upgrade to the latest version? Click here to view the step by step Upgrade Instructions.

Get the Synergy Practice Management Installer

Locate or download the Synergy installer, then proceed with the Install Instructions.

ClosedVia Support in Synergy Cloud Services
ClosedVia the Synergy directory

Use this installer if you have already setup the database on the server, and need to copy the latest installer to a remote PC for installation, or need to install on a new PC.

  1. Browse to the Synergy directory on the database server.  
  2. Double click the folder of the most recent version.  
  3. Double click the file setup.exe.

Proceed with the Install Instructions below.

Install instructions

Login to the computer

Please login using an account with Administrator rights, before beginning the Synergy install.

ClosedInstall > Prerequisites summary

The installer will check your system for prerequisite applications.  These must be installed before Synergy. 

The computer may reboot as part of the prerequisite install process.

You may or may not receive this requirements screen, depending on whether your PC is up to date.

ClosedAutomatic Install (Internet download)

The Synergy installation process will download and install all the Synergy prerequisites automatically, when they are not already installed on the server.

Select the Install button to begin.

ClosedManual Install (Support area download)

You can download these files from the Support area found within Synergy Cloud Services. The download ZIP file includes all the prerequisite files. Reuse the files multiple times when you are installing Synergy onto a Server, and several PC’s.

  1. Click the Cancel button, to use this method.
  2. Download the files from Support in Synergy Cloud Services, and save the files to a network location.
    Click here to download the Prerequisites from the Support area.
ClosedMicrosoft prerequisites applications

Use the links below for more information on these files, and view instructions how to complete the install process:

ClosedInstall & Upgrade > Preparing to Install

The installer will double check that all the Synergy prerequisite files are installed, before it starts the Synergy installation process. To start this:

ClosedAutomatic Install of prerequisite files

The installer will commence automatically, once all the prerequisite files are installed. 

ClosedManual Install of prerequisite files

Locate the Synergy install file, and double click setup.exe to start this process.

ClosedInstall > Welcome

Click next to start the Synergy install process.

ClosedInstall > Select your product

Check the box for Synergy Foundation and Enterprise.

Click next.

NOTE: After the install you can only use the product that corresponds with the license you have purchased.
If you install the incorrect product, go to Add/Remove programs in the Control Panel to uninstall the Total Synergy Application Suite. Then reinstall selecting the correct product for your license.

ClosedInstall > Destination Folder

Click next.

NOTE: Click 'change' to alter the default folder where Synergy will be installed.

ClosedInstall > Ready to install

Select install.

ClosedInstall > Installation

The installation will commence. This process can take a few minutes to complete.

ClosedInstall > Install Complete.

Click Finish to exit the Install Wizard.

Want to learn more?

Looking for more help? Try reviewing the following topics: Concept Link IconView Topics

 

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