Synergy System Requirements

This topic outlines the system requirements for the hardware and software required to run Synergy Practice Management.

SQL Database Server > Hardware Requirements

Recommendations are for the runtime SQL configuration required to support Total Synergy practice management only. If located on a shared server, the Total Synergy recommendations must be reviewed in conjunction with the requirements of the other systems and applications running on the server.

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Computer and processor

 Recommended: Minimum Dual Core, 2.0 Ghz Processor

Operating Systems

Windows Server

Windows Server 2016 Standard edition

Windows Server 2012 Foundation, Essentials, Standard, or Datacenter editions

Windows Server 2012 R2 Foundation, Essentials, Standard, or Datacenter editions

Windows Server 2008 R2 Standard, Enterprise, or Datacenter editions (64 bit)

Windows Small Business Server

Windows Small Business Server 2011 (64 bit)

Windows Small Business Server 2008 R2 (64 bit)

Windows 10 Professional (64 bit)


 

Recommended: Minimum Windows Server 2016 Standard edition
 

Memory

2GB minimum of RAM required; 64GB maximum or as directed by the Operating System

Recommended: Minimum 4GB
 

Hard disk

SQL Server: 450MB disk space for SQL server

Database: Minimum 100MB free space

Project Directories: Minimum - current size of directories storing project documents and drawings
 

Drive

 CD-ROM or DVD-ROM drive

Display

VGA or hardware that supports console redirection required

Recommended: Minimum Super VGA (1024x768) or higher-resolution video adapter and monitor
 

More information

Locate the Microsoft website to find out more regarding their specific recommendations at the following link: http://msdn.microsoft.com/en-us/library/ms143506.aspx

SQL Database Server > Synergy Software Requirements

Please note that in the Standard edition > the Configuration does not allow for additional services such as Reporting services or Web services.

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Microsoft .Net Framework

Minimum: Microsoft.Net Framework 4 (requires an additional 150MB disc space)~

Microsoft SQL Server

Microsoft SQL2016 Express*

Microsoft SQL2014 Express*

Microsoft SQL2012 Express* (SP1 and SP1 are supported)

Microsoft SQL2008 R2 Express**

Recommended: Microsoft SQL2016 Express*
  

* supplied by Total Synergy in Synergy Cloud Services > downloads area ** supplied by the client ~ Microsoft Windows Installer 4.5 may be required.  

More information

If you are required to have a fully operational version of Synergy on your SQL Database Server, refer to Desktop or laptop hardware and application requirements.

Windows Installer 4.5 http://support.microsoft.com/?kbid=893803

Microsoft Service Pack http://www.microsoft.com/windows/lifecycle/servicepacks.mspx
 

Network Requirements

Where Synergy is installed on multiple computers, each will connect to a database using SQL2012 which is installed on the SQL Database server/computer. Recommendations are for a basic network required to support the Total Synergy Practice Management Suite of products only.

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LAN

Standard TCP/IP network

Recommended: Minimum 100MB routers and Cat5 wiring

Remote Access

Remote VPN connectivity via Permanent IPsec (or equivalent)

Recommended: Remote VPN connectivity via PPTP (or equivalent)
Total Synergy recommends advice of a qualified network engineer be sought to ensure appropriate firewall and access security.

Desktop or Laptop > Hardware Requirements

Recommendations represent a minimal configuration required to support the Total Synergy Practice Management Suite of products only.

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Computer and processor

 Minimum Pentium 4, 2.0 GHz processor

Operating Systems

compatible with 32 or 64 bit

Windows 10 Professional

Windows 8.1 Professional

Windows 7 Professional
 

Recommended: Windows 10 Professional
 

Memory

2048MB of RAM required; 4GB maximum

Recommended: Windows 7 / Windows 8 - Minimum 2GB
 

Hard disk

 Minimum 80GB hard disk

Drive

 CD-ROM or DVD-ROM drive
Display Recommended: Minimum Super VGA (1024x768) or higher-resolution video adapter and monitor

LAN

 Minimum: 100MB Ethernet connection

NOT SUPPORTED: Home editions of MS Windows, and Home, Student, Home & Business, and online only editions of MS Office®.

Desktop or Laptop > Synergy Software and Integration Requirements

To take full advantage of integration features offered in Total Synergy, the following third party applications are recommended.
Synergy is compatible with running on 32 or 64 bit PCs. The version of Office can also be running at 32 or 64 bit.

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Microsoft .Net Framework*

Minimum: Microsoft.Net Framework 4 (requires an additional 150MB disk space) 
MS Outlook® plugin~
 

Contacts synchronisation
 

Document generation
 

Reports export
 

MS Office® supported editions:

MS Office®2010   - Standard, Professional, or Professional Plus editions.

MS Office® 2013 - Standard, Professional, or Professional Plus editions.

MS Office® 2016 - Standard, Professional, or Professional Plus editions.

 

Recommended:MS Office® 2016

 

Tip: Home, Student, Home & Business, and online only editions of MS Office® are not supported.
PDF generator

MS Office® supported editions:

MS Office®2010   - Standard, Professional, or Professional Plus editions.

MS Office® 2013 - Standard, Professional, or Professional Plus editions.

MS Office® 2016 - Standard, Professional, or Professional Plus editions.

 

Recommended:MS Office® 2016

 

Tip: Home, Student, Home & Business, and online only editions of MS Office® are not supported.

MYOB Connect & Export - accounting interface

MYOB Accounting Plus > V15, V16, V17, V18, V19 up to V19.15

MYOB Premier > V9, V10, V11, V12, V13, V19 up to V19.15

MYOB Enterprise > V6, V7, V19 up to V19.15

MYOB Classic New Zealand > V19.5

MYOB AccountRight Live > Basics, Standard and Plus editions > V2014 up to V2018.3^^

 

Prerequisite: MYOB ODBC Direct V10 (10.1.0) for MYOB Classic, and the MYOB API for MYOB AccountRight Live.

 

Not Supported: MYOB LiveAccounts^

* supplied with the Total Synergy Installation download files.

~ Synergy Enterprise feature - not available with Foundation or Xpress 

^ MYOB have not released an ODBC driver or API for LiveAccounts, which is required for the connect interface.

^^ MYOB AccountRight Live only supports the latest three MYOB versions if your company file is stored in the MYOB cloud. Both Australia and New Zealand company files are supported.

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