Sync transactions using QuickBooks (Reckon Accounts Premier) Connect

Synergy has developed an automatic integration between Synergy and QuickBooks (Reckon Accounts Premier) - QuickBooks (Reckon Accounts Premier) Connect.  This allows invoices to be added to QuickBooks (Reckon Accounts Premier) with the click of a button and invoice payments made in QuickBooks (Reckon Accounts Premier) will travel back to Synergy or vice versa.

ClosedGetting Started
Setup required before use Who Can Use It? Where Is It?

Settings

Install Driver

Activate QuickBooks (Reckon Accounts Premier)

Administrator

System Administrator

Connect > QuickBooks (Reckon Accounts Premier) Connect

Tips:

Running the sync to QuickBooks

ClosedComplete the following steps:
  1. Click the run button to create the sync. 
  2. The sync will now start processing. 
  3. Once this is complete a result will be displayed in the Connect window. 
  4. Click the + against the results indicator to see which transactions were sync'd between the 2 systems and if there were rejections:

A green tick indicates all records transferred successfully between Synergy and QuickBooks (Reckon Accounts Premier)

A red tick indicates some records were successfully transferred and some were not

A red cross indicates no records were transferred

A warning indicates a record has been skipped.  This could be because the invoice or payment already exists in QuickBooks (Reckon Accounts Premier)

A red circle indicates no connection was made between Synergy and QuickBooks (Reckon Accounts Premier).  An error will pop up to detail why nothing has occurred.  Most commonly it's because QuickBooks has been upgraded
ClosedZero dollar($0) invoices and credit notes NEW 4.7.4

Zero dollar ($0) invoices and credit notes will not be transferred in the sync process. If a zero dollar ($0) invoice or credit note exists it will be excluded from the data sent in the sync process, and will be shown as a warning message in the connect sync report.

Tip: If you require the information from the zero dollar invoice or credit note in QuickBooks (Reckon Accounts Premier), the data will need to be manually entered into QuickBooks (Reckon Accounts Premier).

ClosedSpecial characters

If certain characters exist within the sub project names they will be removed or a substitute provided during the sync. Characters such as '-' may cause this to occur. 

See http://www.asciitable.com/ for the full table of characters that aren't accepted during ASCII imports.

Tip: If an invoice is rejected in QuickBooks (Reckon Accounts Premier), check the sub project name. If a colon ':' exists in the sub project name this should be removed to avoid the sub project being truncated during the sync. This will be an issue only where the Connect settings are Project number and sub project name.

ClosedQuickBooks tax setting

It is very important to set your tax setting in QuickBooks to GST net.

  1. Open QuickBooks.

  2. Select Edit | Preferences.

  3. Select Tax from the left hand side.

  4. Select the Company preferences tab.

  5. Select the Sales figures Net (exclusive of GST) radio box.

  6. Click OK.

The above instructions are as per QuickBooks Version 11/12 and above.

Undo a completed Sync

ClosedIf you need to Undo a previous Sync follow the steps

Tip: This action will make all the previously exported items available for re-export, however it will not remove them from your accounting system.

  1. Select the Completed Sync for the correct Datafile from the list.
  2. In the QuickBooks (Reckon Accounts Premier) Connect toolbar click on the Undo icon.
  3. Click Yes to the warning message shown.
  4. The Undo will now be complete and a row is added showing the Undo icon within the results list at today's date and time.

Locate Undo a completed QuickBooks (Reckon Accounts Premier)sync Troubleshooting topic to learn more.

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