MYOB Connect upgrade procedures

It is very important that the following steps be carried out to ensure the synchronisation between Synergy and MYOB AccountRight is not compromised after upgrading MYOB AccountRight.

Tips:

A) Upgrade Synergy 

If you have not already upgraded Synergy it's advisable you do this before upgrading MYOB, this way you can continue to use Synergy Connect and upgrade MYOB when you're ready. Where as if you upgrade MYOB first, you will need to ensure Synergy is upgraded immediately after, as the existing version of MYOB Connect may not work with the new MYOB ODBC driver that will be installed when you upgrade MYOB.

ClosedComplete the following steps
  1. Go to the Upgrade Instructions. Carry out the instructions. 
  2. Don't forget to check out What's new in this release.

B) Uninstall all existing MYOB ODBC drivers 

This essentially is the most important part, if any part of the existing MYOB ODBC driver remains, the synchronisation will not work. Follow these steps on each PC that process invoices and payments using MYOB Connect. 

If the MYOB upgrade is a compliance upgrade only, uninstall of the ODBC driver is not required. Please advance to the next step.

These instructions have been provided by MYOB - please refer to their site for more information. To Troubleshoot and find out more about the correct version of ODBC click here as you may not need to upgrade the ODBC if you are not upgrading MYOB. This is important even if you have already upgraded MYOB.

ClosedComplete the following steps
  1. Uninstall all ODBC versions listed through Windows Add/Remove Programs.
  2. Delete all MYOBODBC directories from your C:\ drive.
  3. Repeat this for all PCs using MYOB.

Select the next step

Not yet upgraded MYOB? Proceed to C) 

Already upgraded MYOB? Proceed to D) 

C) MYOB AccountRight installation  

During the installation of MYOB, the latest version of MYOB ODBC driver will not be installed.

ClosedComplete the following steps
  1. Insert your MYOB disk.
  2. Follow the MYOB instructions to install MYOB.

D) Check the MYOB version 

Check there is only 1 version of ODBC on the PC and that it's the right version.

ClosedComplete the following steps
  1. Select Start > Control Panel.
  2. Open Add/Remove programs.
  3. Scroll to MYOB ODBC and ensure there is only 1 MYOB ODBC listed.
  4. The current version is MYOB ODBC Direct v10 AUS.
  5. If there are multiple MYOB ODBC versions, please uninstall them all. Then reinstall the latest ODBC version.

E) Update Connect settings

Before you run the sync you must change your Connect settings, as 1 or more parts of the setup would have been affected by the MYOB Upgrade.

ClosedComplete the following steps  
  1. Open Synergy.  
  2. Select Connect > MYOB Connect.
  3. Select Settings.

General tabClosedChange the Version to your current version of MYOB.

MYOB ConnectionClosedUpdate the path to reflect the location of your upgraded MYOB datafile. Click browse . OR update the path to reflect the location of your upgraded MYOB executable.

  1. Save.
  2. Do a backup of Synergy and a backup of MYOB.
  3. Run the sync.

Tip: Do not select Reset datafile or Default settings unless instructed by a Total Synergy Representative.

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