Reset the Datafile

Setup required before use	Who Can Use It?	Where Is It?
Setup MYOB Connect Instructions Setup QuickBooks (Reckon Accounts Premier) Connect Instructions	Administrator System Administrator	Connect > MYOB Connect > Settings > Reset button Connect > QuickBooks (Reckon Accounts Premier) Connect > Settings > Reset button

Once the flag is removed from each record, the system will attempt to re-sync the records to your accounting system in the next Connect sync. The Connect report will display an error that the Invoice already exists in MYOB/QB.

The system will continue to attempt to re-sync the Invoice to your accounting system. These previously sent records can be changed to NOT be sent. Change the datafile to not send the previous records (invoices/credits/payments) by setting a new 'Start from date'. Adjust the Date Settings field on the General tab of the datafile settings to change the start date.

It is often easier to just adjust a few records in the latest sync. Instead of resetting ALL data that have been sync’d to MYOB AccountRight or QuickBooks (Reckon Accounts Premier) since you started using Synergy, the easier solution is to reset the sync that the error has occurred in. Within that sync you can fix any issues, and then run that sync again with just the latest changes. Then change the start from date to the date you ran the final sync.