Once the Export configuration has been done, the system is now ready to create an export file that will then be imported to QuickBooks (Reckon Accounts Premier).
Getting Started
| Setup required before use | Who Can Use It? | Where Is It? |
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| Settings |
Administrator System Administrator |
Connect > QuickBooks (Reckon Accounts Premier) Connect |
Tip:
Contact Total Synergy before upgrading to a version of QuickBooks (Reckon Accounts Premier)that does not appear in the list of available supported versions.
The following action icons are available:
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Click the Run button to start the batch process. |
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Preview a list of the records that will be exported |
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Opens the export directory where the files will be created |
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Removes an export that has occurred from the list |
The sync will now start processing, jobs, cards, invoices and credits. Once this is complete a result will be displayed in the Export window. Click the + against the date of the export to see which transactions were exported.
The following symbols can be seen against each
transaction:
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A green tick indicates all records available for export, have been added to the export file |
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A red tick indicates some records were successfully exported and some were not |
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A red cross indicates no records were exported |
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A warning indicates a record has been skipped. This could be because the invoice already exists in QuickBooks (Reckon Accounts Premier). A skipped record will not be exported next time. |
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A red circle indicates no connection was made between Synergy and QuickBooks (Reckon Accounts Premier). An error will pop up to detail why nothing has occurred. Most commonly it's because QuickBooks (Reckon Accounts Premier)has been upgraded |
Errors need to be resolved before the flag will be set to indicate the record has been exported and therefore in some cases, the error will continue to occur, if the problem is not resolved. Read all errors thoroughly to troubleshoot what is required to resolve the error.
QuickBooks tax setting
It is very important to set your tax setting in QuickBooks to GST net.
Open QuickBooks.
Select Edit | Preferences.
Select Tax from the left hand side.
Select the Company preferences tab.
Select the Sales figures Net (exclusive of GST) radio box.
Click OK.
The above instructions are as per QuickBooks Version 11/12 and above.
QuickBooks (Reckon Accounts Premier)checks the Synergy text file for new jobs and adds them. This file would have been created if you've opted to send Projects to Jobs in the settings for export.
QuickBooks (Reckon Accounts Premier)
> Utilities > Import > IIF Files
Complete the following steps:
A results list will appear once you run the export file in Synergy.
More details on the results list
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Contact export |
The contact attached to the invoice will be exported. The company name and address will be imported to QuickBooks (Reckon Accounts Premier) |
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Item export |
Just in case the item doesn't exist in QuickBooks (Reckon Accounts Premier), it will also be imported. The item is linked to your Account code as in the example below:
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Invoice export |
A record for each invoice created since the last export will also be generated
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Credit export |
A record for any invoice that has been cancelled or written off since the last export will also be generated |
Tip: If an invoice is rejected in QuickBooks (Reckon Accounts Premier), check the sub project name. If a colon ':' exists in the sub project name this should be removed to avoid the sub project being truncated during the sync. This will be an issue only where the Export settings are Project number and sub project name.
Looking for more help? Try reviewing the following topics: View Topics
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